How DANA And QRIS Data Is Used
We collect account details you submit, contact details used for phone verification, sign-in records, device and browser signals, support messages, and transaction references connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use these details to create and protect your account, confirm
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wallet status, match payment receipts, investigate failed access, and answer requests about your records. We do not need the contents of your personal wallet to display its status. Payment partners may process their own data under their separate terms. We retain records only for the period
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needed for account security, dispute handling, legal duties, and service administration. Access to our services depends on local law, and we apply this policy where local law permits. You can contact us through the account support path to ask which data we hold, why it is
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used, or whether a correction is possible.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.